Businesses that have been granted the Official Business Account (OBA) status on WhatsApp, get a green tick besides their business name. This is visible in the display name of your contact number even if your WhatsApp business number is not explicitly saved by your users.

As VMT is built on an official WhatsApp Cloud API, we will help you apply for the WhatsApp green tick for free, once you have moved to paid subscription with VMT.

However, we can not influence WhatsApp’s decision with regard to approving your green tick verification. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media, listing in external media and your domain ranking can influence your green tick approval.

To request for a green tick verification, you can simply connect with our support team and send in a request. It normally takes about 3 business days to get the approval. Once your request for the green tick is approved, your number will automatically be displayed as your business name, to your users along with the green tick. This will show that your business is verified.

If your application for the green tick is rejected, it does not impact your ability to use VMT or WhatsApp Cloud API.

The number of WhatsApp messages you can send depends on users based on a tier system. Every new account starts at tier 1 after passing the business verification process. You are automatically upgraded to the next tier based on the volume and quality of the messages you send. WhatsApp will not ban your number. Conversely, users can be downgraded if one or more of your messages are reported or blocked.

Tier 1 allows you to send messages to 1,000 unique customers in a rolling 24-hour period.

Tier 2 allows you to send messages to 10,000 unique customers in a rolling 24-hour period.

Tier 3 allows you to send messages to 100,000 unique customers in a rolling 24-hour period.

Tier 4: Allows you to send messages to an unlimited number of customers in a rolling 24-hour period.

Note: A business starts in Tier 1 when it registers its phone number with WhatsApp.

No, there is no one-time setup fee involved. We have a very simple and transparent pricing structure that is completely aligned with your business growth.

We offer you to access our WhatsApp Business platform for FREE at no setup costs and no hidden charges. You don’t even need to provide your credit card details while you sign-up for the free trial.

Yes, WhatsApp as a messaging app or a business app is free.

However, for businesses looking to start communicating to their customers and grow their sales at scale, WhatsApp Business API platform is the best fit. To leverage WhatApp Business platform as a sales channel, there are conversation charges levied by WhatsApp.

When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer has not replied in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account. We bill these charges on actuals to you without any surcharge.

There are two components to the VMT’s pricing structure:

Subscription charges – based on the plan you choose for your business. This is charged by VMT.

WhatsApp conversation charges – based on the conversations between your business and the user. This is charged by WhatsApp and we extend the same to you.